Repairs?

[Some1]

I need my 360 repaired. Today I got some error E74 message. I called support today and their going to fix it for me but how long has it taken for you guys that had to have one repaired.

[Redgore]

Im due to find out, mine will be on its way to the repair center soon. I have had a electronic label sent to me and habve to arrange UPS to pick it up. The kicker is that I have to find a box to send it in by myself, and I have been told I cannot use the one that the xbox came in, which I would have thought would be the best one to use as the padding should be good enough.

[GohanX]

They should of sent you a box to send it back in Redgore. That's what they did when i sent mine in for the Red Rings thing. I'd say it took about a week for them to get it back to me. Maybe shorter.

[Nitrous]

Over here in the UK they don't send a box out. i used a walkers crisp box for mine and stuffed it full of stuff for padding.

I did mine online via the UPS site they collected it the same day (about 4 hours later) and it took them 8 days to get it back to me with a new motherboard and DVD drive inside my machine. Works better than ever now Red

[Laguna Loire]

Aye, ****ing tightwads over here, we have to provide our own bloody box!

Sent mine in twice now I think...first time took ages, around 2-3 weeks. But the second time only took a few days, and my 360's been working great since then, seems like they finally did a good job with fixing it *touch wood*

[Some1]

They didn't send me a box. I just grabbed an old one put the 360 in it then got another box. Put the other box in it and sent it off.

[Redgore]

Im hoping it will be a quick turn around, I am finally getting somewhere on Lost Odyssey plus I need my daily fixes of cod4 online and Hexic HD.
I have found a box for it and found plenty of padding. Its gonna be nice not to be tied down to a wired controller anymore

[Cid Highwind]

I had to return my Xbox 360 twice in almost 3 years, I am really not satisfied with the Xbox 360 failing so easy.

First time it was right before christmas so I was very unfortunate, it took them like a month or maybe even more before I got it back.

But the second time was a normal time and it took close to 2 weeks.

[GohanX]

I thankfully only had to send mine in once.

Redgore: I'm the master at Lost Odyssey man. If you need any help just ask me

[Volk]

I've had mine I think a little over a year and have not had a problem out of it.

[Some1]

Do you think it depends on the error?

[Cid Highwind]

No, the repairing never takes longer then a single day, the things that are long are the waiting times. Like waiting for product at home base, when it's actually in queue etc.

[Redgore]

UPS are coming to pick mine up on Monday, unfortunately I have had to take the day off work so that they can. IMO Microsoft should have paid more and gone with a service level that UPS will pick up until early evening with. It is going all the way to Germany for repair, you would think that they would have a more local service depot but it seems that they go based on release regions rather than locality.

[Cid Highwind]

Really? I never knew that, mine went to Germany too, both times

[The Genie]

Mine got sent 2 times, first they only replaced the motherboard I think, but the DVD drive was faulty as well, I kept getting read errors on brand new discs, so it took them only 1 week to repair it, and now it works again. The main disavantage of the X360 is that it's so noisy.